The U.S. economy has fundamentally changed, and not for the better. One consequential dynamic few mainstream pundits dare discuss is the "crapification" of the entire U.S. economy. That isn't my description, "crapification" is now in common use. If the word offends you, substitute terminal decay of quality, competition, utility, durability, repairability and customer service.
One
aspect nobody seems to notice is the transformation from a society
that once drew its identity from producing quality goods and services
to a society that draws its identity from consuming crapified goods
and services. Now that Americans define themselves by consuming, they
are enslaved to consumption: to limit consumption is to disappear -
and 'spending time" on social media is a form of consumption,
even if no goods or services are purchased directly, as one's
attention / time are valuable commodities.
In other words,
Americans have been trained like Pavlov's dogs to consume, no matter
how poor the quality and service. We just buy it anyway, and grumble
over the decaying quality and service--but we won't take the only
action that would impact corporations and the government: stop buying
the products and services. Opt out, drop out, make it at home, cancel
the service, just stop buying abysmally made junk and pathetically
poor services.
Corporations and the government are monopolies
or quasi-monopolies, and so they don't have to care whether customers
are appalled by poor quality and service: they know the customer has
to consume whatever is offered, no matter how crapified.
Go
ahead and issue worthless warranties, products designed to fail,
products designed to be unrepairable, software that is routinely
declared obsolete so we have to buy the new crapified version that
demands insane amounts of memory and processing power--go ahead,
because the herd will continue buying the same garbage products and
services because to stop consuming is unthinkable: I consume,
therefore I am.
Governments know we have no choice and since
we continue electing the same "best democracy money can buy"
politicos, nothing will change. Those in power know the grumbling is
just background noise because the herd will dutifully vote for the
same crapified, corrupt, dysfunctional system every two years.
Consider the IRS, the agency with a monopoly on collecting
taxes. I am sympathetic to the employees of the IRS, those tasked
with the thankless task of collecting taxes, a task made more arduous
by underfunding and understaffing. It seems the super-wealthy decided
that if the IRS was starved of funding, the odds of their tax evasion
being caught by an audit would plummet, and so voila, the IRS has
been starved by the Demopublicans - Republicrats for decades, as
Demopublicans - Republicrats all answer to the same small pool of
super-wealthy donors and corporate sponsors.
Meanwhile, the
average powerless taxpayer suffers the terminal decay of service and
accountability. I am sorry to report that my Kafkaesque experiences
with the IRS are also shared by many others. Our tax payments are
immediately deposited (surprise!) but our tax returns that were
delivered with the payment are declared non-existent-- the agency
reports no record of the return being received.
This has
happened to me year after year. And of course the crapification of
the nation's core record-keeping – taxation - then bleeds into
other agencies and crapifies their records. So the Social Security
Administration reports my 2020 income as zero, meaning I get no
credit for the immense sum I paid in Social Security taxes (being
self-employed, I pay 15.3% of all earnings in Social Security
taxes--both the employee and employer shares).
Since the IRS
claimed it had no record of my 2020 tax return, I wrote the IRS a
letter asking if they wanted me to resubmit the return. Some months
later I received a reply to my previous address - despite the fact
I'd submitted an official IRS Change of Address form - saying "we're
working on it." Uh, sure. Fine.
After repeated tries, I
finally figured out that the only tax year in my file the IRS system
recognizes in 2016. If I want to pay my quarterly estimated taxes
online, I have to enter the data from 2016. Any other tax year data
will draw a blank. In effect, I only exist in the year 2016, six
years ago.
My estimated tax payments are duly deposited, and
my payment attached to my return is duly deposited, but my tax return
doesn't exist. Others have reported the same circumstance. News items
report the IRS has a backlog of 10 million unprocessed returns, and
you'd think our elected officials might show some modest interest in
the crapification of the nation's tax and Social Security agencies,
but no - they have zero interest in the crapification of the nation's
core record-keeping as long as their super-wealthy donors and
corporations can continue evading taxes via armies of tax attorneys
and special giveaways slipped into several-inches-thick congressional
bills.
Since Corporate America is now nothing but a
collection of rapacious cartels and quasi-monopolies, they don't care
about the terminal decay of their quality or service, either. They
know we're going to show up and buy their garbage anyway because we
have no choice, and they know the quality of their "competitors"
(hahaha) products and service is equally noxious.
They can
count on well-trained Americans continuing to fly, eat out, sign up,
and buy, buy, buy no matter how wretched the quality and service
because consumption is all we have.
In the Technicolor
fantasy of corporate promoters, enterprises gain sales by making
higher quality products than competitors. Two generations ago, this
was still a cultural / economic dynamic.
But then everyone
with a line of credit bought everything, and so now everyone owns
everything. This saturation of all demand means sales can only
decline, since durable goods last a long time. The only way to juice
sales higher is by making insecure consumers crave the latest
fashion, but this artifice has limits.
The solution was to
crapify all products and services via planned obsolescence and
endless loops of lousy, over-priced service. Products are now
designed to be impossible to repair (eliminating cheapskate
do-it-yourselfers) and by using the lowest-quality, lowest-cost
components, manufacturers guarantee that the entire product will fail
once the lowest-quality component fails.
And since many
components are now digitized, the cheapest electronic component
failing will cause the electronics to fail - a $1 chip fails and the
entire $600 product fails - and so the entire product is then
destined for the landfill-- what correspondent Bart D. termed The
Landfill Economy, a term I now use to describe the entire global
economy of planned obsolescence.
Discerning consumers have
long noted the crapification of ingredients and the accompanying
decline of value via shrinkflation. Discerning DIYers have noted how
products are sealed, warranties voided, and simple maintenance jobs
like changing the oil in a vehicle are now complicated by various
perverse means.
As for service - Corporate America doesn't
have to care about poor quality because they know we have no choice.
All the members of the cartel offer the same rapacious pricing and
pathetically poor service, so no corporation or institution
(hospital, university, local government agency, etc.) has to fear a
competitor might disrupt the cozy profiteering--there is no real
competition in healthcare, higher education, defense contractors,
telecom providers, pharmaceuticals, fast food, agribusiness, etc. -
none.
The crapification of the U.S. economy is now complete.
The only thing left is the tiresome waiting for the implosion of the
entire travesty of a mockery of a sham.
by Charles Hugh Smith in his February 9, 2022, blog at oftwominds.com
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